Draft for legal review. This notice is a working draft prepared before launch. It is not yet in force and will be confirmed by counsel, including where data is stored and the applicable law, before Tujé opens to the public.
Draft prepared November 2026.
Who we are
Tujé is a city membership operated by Apercu Ltd in Kigali, Rwanda. This notice explains how we handle information about members of the Tujé app.
What we use
- Account details: your phone number, first name and, if you add one, a contact email.
- Membership activity: confirmed visits, points earned and used, rewards and discounts, reservations and receipts.
- Device and security information: sign-in records and technical details needed to keep your account safe.
- Choices and consents: your notification and marketing preferences, and when you gave them.
- Support records: messages you send us and how we resolved them.
We do not take your payment details. You pay each place directly.
Why we use it
- To run your membership: your pass, points, rewards, member prices and receipts.
- To confirm visits and benefits correctly, and to prevent fraud or double use.
- To support you when you contact us.
- To send you updates, only where you have agreed to receive them.
- To meet accounting and legal obligations.
What places see
When staff scan your pass, they see your name and the benefits you can use at their place. A place can see your activity with that place only. It cannot see where else you go, and may only use your information in ways Tujé and your permissions allow.
How long we keep it
We keep your account information while you are a member. Some transaction records must be kept after an account closes, for accounting, fraud prevention and dispute handling. The exact retention periods will be published here before launch.
Your choices
- Download your information: in the app, go to Settings, then Privacy.
- Correct your details: update your profile in the app, or ask us through Support.
- Delete your account: request deletion in Settings, then Privacy. Our team reviews each request and tells you what has to be kept and why.
- Marketing: turn updates on or off in Settings at any time.
Security
Access to member information is limited by role and recorded. Your pass code refreshes itself every few minutes. Team members with access to sensitive tools use an extra sign-in step.
Changes
If we change this notice in a meaningful way, we will tell you in the app before the change takes effect. Questions can be sent through Support in the app.